jboyd
Posts:15
 | | 02/10/2008 7:44 PM |
 Alert | Bad experience tonight (Sunday) at KFC. Has anyone ever ordered a wing dinner at KFC? It consist of (4 wings, a biscuit and two small side orders). The manager on the night shift, (Sunday Feb.10,2008) rudely try to inform me that he has been working at KFC for two years and they did not have such a menu. When I inform him that he was being rude with me, he told me that he did not want my business. I am 62 yrs. and have never been treated in this manner before. Does any one know how I can contact the owner? Thank you | | | |
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twostep23
Posts:1703
| | 02/10/2008 7:51 PM |
Alert | You can either go back during the day and talk to the manager or get the phone number off the sticker at the drive thru and call it. I've had a bad experience or two there but it's all about who is working. They can't fix it if they are not aware of the problem. | |
Senior Member
Posts: 4625
Joined: Feb 2006 | |
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drummer72
Posts:3886
| | 02/10/2008 8:40 PM |
Alert | I would have put the bucket of chicken on the dudes head!
All that grease would have gotten all over his face and maybe burned his eyes.
No one should treat a customer like that!
Colonel Harland David Sanders would be very upset! | |
"Everything for everyone and nothing for ourselves" | |
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OBG II
Posts:594
| | 02/10/2008 8:48 PM |
Alert | there is a natl cust complaint hot line. Used to work at KFC;;one of the chicken pluckers Menus do vary from month to month Also, franchise stores as opposed to corporate stores may not participate in the same menu offering and there is usually a disclaimer in any add so stating. nevertheless, its a shame they get a bad name here. | |
What me worry?
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NukeGM
Posts:259
| | 02/10/2008 9:02 PM |
Alert | KFC always seems so unclean to me. Maybe I'm wrong but I really avoid them. | |
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drummer72
Posts:3886
| | 02/10/2008 9:10 PM |
Alert | Posted By NukeGM on 02/10/2008 9:02 PM KFC always seems so unclean to me. Maybe I'm wrong but I really avoid them. I don't think it's any dirtier than any other fast food place. | |
"Everything for everyone and nothing for ourselves" | |
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jboyd
Posts:15
| | 02/10/2008 9:37 PM |
Alert | Thank you for your response. I will go back tomorrow and talk with another manager. I want to get the owners name. I want this person to know that he can not treat people like this...Thank you | | | |
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jboyd
Posts:15
| | 02/10/2008 9:49 PM |
Alert | Thank you for your response..The menu does exist. The register clerk did find the menu on the register, but they were out of wings. My question to the clerk was could I substitute. The manager came out and said he did not like my attitude..I still can't believe this happen. But Thank you. | | | |
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Grilladawg
Posts:219
| | 02/10/2008 10:20 PM |
Alert | I too was dissapointed with KFC last week....
I went to get their sauceless hotwings they advertised as 6 for $2.99....
When I got them, they were TINNNNYYYYY....
but delicious. (-; | | | |
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OBG II
Posts:594
| | 02/11/2008 6:49 AM |
Alert | The manager on the night shift, (Sunday Feb.10,2008) rudely try to inform me that he has been working at KFC for two years and they did not have such a menu. Thank you for your response..The menu does exist. The register clerk did find the menu on the register, These seem to be conflicting statements. I am totally confused. Care to elaborate? | |
What me worry?
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DIRTY BIRDIE
Posts:342
| | 02/11/2008 8:27 AM |
Alert | | You must've been Obnoxious to have them turn you away.. | | | |
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missPolitick
Posts:645
| | 02/11/2008 8:32 AM |
Alert | | Just don't eat there anymore. It'll kill you man. | |
Despite All My Rage I Am Still Just A Rat In A Cage | |
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jboyd
Posts:15
| | 02/11/2008 5:54 PM |
Alert | No Birdie, I was not obnoxious. And thanks for the response. | | | |
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drummer72
Posts:3886
| | 02/11/2008 9:18 PM |
Alert | Well, then what was it then jboyd? How does one get kicked( aka refused service) out of KFC?
Did you forget to get dressed before you left the house? | |
"Everything for everyone and nothing for ourselves" | |
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Monkey!
Posts:285
| | 02/12/2008 12:28 PM |
Alert | | My two cents. In my experience the store always seems clean, they are always nice and if they run out of something they make it right some other way. I am sorry you had a bad experience jboyd but once in awhile it will happen. | | | |
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Grilladawg
Posts:219
| | 02/12/2008 1:57 PM |
Alert | I guess I'm not sure what you mean exactly by "wing dinner..." as they have a bunch of combos that you could pick and choose from consisting of chicken dinner selections. You could also ask to have all wings other than thighs/drumsticks etc. I've eaten there once or twice with my wife before.....just something quick and easy and we've never been treated poorly by their staff. I'd say a good majority of them just as most fast food places in Maricopa have the youth running the place, a lot of them seem to be okay.
I'm sure what happened to you, does not happen all the time, but I know it comes every so often when you go for fast food. Just one of the un-perks about it, go on....live your life and forget about it. If you go there again, and the same thing happens....it's either a trend with them or you might step back and question yourself....is kfc for you? (-; | | | |
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missPolitick
Posts:645
| | 02/12/2008 2:06 PM |
Alert | | Maybe you just got stuck dealing with a manager who takes his 'power' a little too seriously! Bill Lumbergh anyone? "I'm gonna have to ask you to uh go ahead and uh step away from the chicken. Yeah, that'de be great." | |
Despite All My Rage I Am Still Just A Rat In A Cage | |
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cmfitness
Posts:125
| | 02/12/2008 2:52 PM |
Alert | | I went there last week and was going through the drive-thru. I wanted to order some corn, and the menu price said $2.99. I was informed that the price was $3.49. So I told them no thanks. When I got to the window I asked them why they would not honor the posted price. The manager told me that he was running around like crazy and did not have the chance to change the outside menu. He said the price was $3.49. When I said that it just seemed wrong, he then mentioned, "it doesn't matter. We are out of corn." It pissed me off that they were willing to sell me corn at a higher price, but when confronted with the discrepancy on the menu, he coveniently says that he is out. I called the customer hotline and explained what happed, and asked if I was wrong. The person on the other end of the line was extremely apologetic and said that it never should have happened. I gave them all the information off my receipt, including store number, time I was there, etc. It will be interesting to see if anything happens. | | | |
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drummer72
Posts:3886
| | 02/12/2008 4:23 PM |
Alert | | I was there lastnight, and they told me chicken was no longer on the menu. | |
"Everything for everyone and nothing for ourselves" | |
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