I've experienced the same thing a few times, but it usually doesn't last long.  I received a notice with my bill yesterday declaring "8 megs in May, 08" so possibly the sluggishness was cause by their tinkering with the system. 

I'm having problems again.  Today I don't have enough speed to play a Windows media file without a number of pauses.  I've run speed tests a number of times today and the best was 723 kbps download and 820 kbps upload!  The other tests yielded similar results.  It's the first time I've seen the upload speed consistently faster than the download speed.        

sluggish to say the least

I notice that every weekend mine gets so slow I can't get some web pages to load. I have been told by Orbitel that everything is good and it is not there problem it is my computer. Well I have a pretty new Dell Laptop for work and it is just as fast as my desktop that is 3 yrs old, when it comes to the net. So I don't beleive it is my system. Also I have tested my system and got back 700's for both up and download. Anyone have a suggestion?

An Orbitel Tech is coming out Thursday.  I had the same problem last September and the Tech found a bad connection in the cable box across the street, even though their online testing indicated that wasn't the problem. I had between 5 & 6 Megs on every test after the repair, a huge difference!  I'll keep you posted. 

*laugh* Yea they might be coming to my house next if this keeps up. It is a sad day when Google won't load like last night

Oh my, I couldn't live without Google! 

It is amazing that google is such a house hold name. I think back about getting AOL (back in the dial up days) and how at first no one knew what that was and now who doesn't. I am getting a better connection tonight but we shall see what the future holds..... *Laugh*

Tried it and it is a bit better. Thanks any other suggestions to make it better?

Ebay 1  ...  I usually use Speakeasy, but the web site is all messed up. 

Thanks, Jason.

Thanks for the info. I called them and they looked and said it "appears to be fine" yet when I tested it I found it was running at 1/2 what it should be... but then this morning it was fine. Who knows... Thanks for the sites again.

I'm now up to about 3 megs downoad and about 700 kbps upload.  The technician said he replaced some fittings and a spitter in the cable box across the street.  He said there were some other issues preventing my achieving higher speeds and that they would continue to seek those out, but that there was nothing more he could do on my end at present.   

It looks like David Service on the work order.  I know his first name is David, but not sure of the last name.  Knowledgeable and very likable.