Robert B
Posts:960
 | | 09/02/2007 11:32 AM |
 Alert | | no receipt, no toppings on hotdogs, little cilli. does your staff know what they are doing? I was there before 11am today. look up my order. you are not going to see me back no more strike three, your out of luck.<img src='http://www.85239.com/desktopmodules/ntforums/images/emoticons/angry.gif' height='20' width='20' border='0' title='Angry' align='absmiddle'><img src='http://www.85239.com/desktopmodules/ntforums/images/emoticons/crazy.gif' height='20' width='20' border='0' title='Crazy' align='absmiddle'> | | | |
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momof2boys
Posts:75
| | 09/02/2007 12:00 PM |
Alert | If I go to sonic, I ALWAYS check the bag before I get home because not ONCE have they gotten a complete order correct. And it isn't like I am a difficult customer ordering impossible things, just simple stuff like leaving the kids cheeseburgers plain!
BTW RobertB, your avatar scares the crap out of me!!! | | | |
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twostep23
Posts:1720
| | 09/02/2007 12:08 PM |
Alert | | The best part about is that they really don't care if anyone comes back or not. Very sad for sure. | |
Senior Member
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Joined: Feb 2006 | |
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momof2boys
Posts:75
| | 09/02/2007 12:20 PM |
Alert | | So true twostep!! Once they forgot an entire meal out of my bag, and they treated me like I was bothering them for asking for the food that I paid for!!! | | | |
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Jodypag
Posts:216
| | 09/02/2007 4:30 PM |
Alert | | I have learned most the places here fast food wise I HAVE to check the order before I leave the parking lot. I can gicve credit to taco bell and KFC they have always been apologetic, not only corrected my order but usually given something on top of it without even me asking remotely. | |
Jody
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rescuemom
Posts:357
| | 09/02/2007 6:50 PM |
Alert | | I find it truly sad that these places are losing business because they can't ge the orders straight. Maybe the kids don't understand the abreviations the register sends them, more training needed? Or maybe they should have an expeditor check each order before it's wraped to be given to the customer. I'm sure anyone would be happy to wait an extra few seconds to make sure they got the correct food. | | | |
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love to scrap
Posts:21
| | 09/02/2007 7:19 PM |
Alert | | The same thing happened to me the other night. I told the guy 2 or 3 times excately what my daughter wanted on her cheeseburger, then he repeated it back correctly but still the food came out wrong. So I got back in the drive thru line, 'cause my kids were barefoot and they were not very appologetic at all. It is sad because I've had about enough of getting the wrong order. It seems to happen every time. So long SONIC!! | | | |
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Tiffany
Posts:90
| | 09/03/2007 12:18 AM |
Alert | | We've been there several times. Haven't gotten the order right ONCE. It's aweful. They couldn't even get our ice cream right. Not hard when they were all the same thing .... apparently too hard for them though. | | | |
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MOB_Style
Posts:997
| | 09/03/2007 7:40 AM |
Alert | | I have had lil problems with them. They forgot to put cherry flavoring in my root beer, jalapeño on a burger when I requested it, the ice cream that make girls were suppose to have when they didn't have any toys....I thought they would worked out all the kinks by now. I'll go to the one in Tempe next time I want my order right. | |
Post count: 2273
Joined: Sun April 02, 2006 9:41 PM
Learn from your mistakes...cause the truth will come out sooner or later... | |
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JennyPStefanow
Posts:166
| | 09/03/2007 9:44 AM |
Alert | | I love Sonic! Granted, they usually forget to put the cherry in my diet cherry limeade. Gripe! But I think I would (*presses hand to brow in Scarlett O'Hara-esque expression of dramatic woe*) perish if I couldn't have tater tots! If there were no Sonic in the 'Copa, I'd have to start stashing them in my pocket, Napoleon Dynamite" style, every time I ran into Phoenix or Casa Grande. | |
<---Look, Ma! I sit, I stay, I match the carpet! | |
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garden glow
Posts:705
| | 09/03/2007 10:01 AM |
Alert | We had lunch there Friday...the order was correct and the staff came around 2x's with the condiments...the manager also was going around and asking if everthing was alright etc...he was very pleasant and seemed sincerely interested in the patrons inside the restaurant...it seems to me they're trying...
I know it can be fustrating when places don't get your order correct..especially when you have little ones...but the same complaints I read here are the same ones I had back east....and frankly as long as there are fast-food restaurants I'm sure there will be wrong orders.... | |
ANYONE HOME?
Residential Yard Clean-ups and Maintenance
for more info go to the
Business Section under Landscaping-Maintenance
Click Here for our website. | |
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KillerBee14
Posts:59
| | 09/05/2007 12:42 PM |
Alert | The only fast food place in maricopa that was not only nice, but always gets my order correct is
Taco Bell.
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livinginthecopasux
Posts:944
| | 09/05/2007 12:58 PM |
Alert | | taco bell gets my order wrong 75% of the time but they never forget stuff, they always add stuff like extra crunchwraps...thats ok with me | |
BUSTED! | |
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cmfitness
Posts:125
| | 09/05/2007 3:23 PM |
Alert | Went to Sonic yesterday to treat my daughter for finishing her first day of kindergarten at Legacy. Drive thru...order taker was polite, courteous, and my order was right. Was it a fluke?
Went there again today and again everything was great. Hmmmmm....maybe the best time to go is around 3pm? | | | |
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caveman
Posts:1235
| | 09/05/2007 4:11 PM |
Alert | | I went the day the op posted and my order was made correctly. It is fast food and these people don't get paid enough to care. On the other side of the coin you would think with so few jobs in town that they could fire any slackers. I think the problem sits with crappy people managing these local establishments. Hmmm sounds a lot like our city government too don't you think? | | | |
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KillerBee14
Posts:59
| | 09/06/2007 6:40 AM |
Alert | <div class='NTForums_Quote'>Posted By caveman on 09/05/2007 4:11 PM
I went the day the op posted and my order was made correctly. It is fast food and these people don't get paid enough to care. On the other side of the coin you would think with so few jobs in town that they could fire any slackers. I think the problem sits with crappy people managing these local establishments. Hmmm sounds a lot like our city government too don't you think?</div>
I don't get paid enough to care but I still to my job correctly. You can be slow, but at least to it right for Gods sake<img src='http://www.85239.com/desktopmodules/ntforums/images/emoticons/tongue2.gif' height='20' width='20' border='0' title='Tongue' align='absmiddle'>
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Nickswebcamfriend
Posts:1292
| | 09/06/2007 7:37 AM |
Alert | <div class='NTForums_Quote'>Posted By livinginthecopasux on 09/05/2007 12:58 PM
taco bell gets my order wrong 75% of the time but they never forget stuff, they always add stuff like extra crunchwraps...thats ok with me</div>
You get free stuff? I don't get free stuff! How hard is it to not put lettuce and tomatoes on something? JUST THE MEAT AND THE CHEESE..... when you say that repeatedly, you would think that this would sink into the person on the other side of the speaker. I just sit in the damn window and check now before I even pull away. If it's wrong it goes right back in the window!
Same with Jack in the Box! Seriously - could go there 5 times and one time the order will be completely accurate. I understand that they are not paid well and that it's a crap job. We've all had crap jobs before, freaking deal with it and atleast take a little pride in what you do! If that's not your lifes ambition to work fast food...then do something about it, like the rest of us did!!! | |
Who's using me, what should we do? Because you can't be a pimp and a prostitute too. - White Stripes
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CrownNCoke
Posts:810
| | 09/06/2007 8:01 AM |
Alert | | This Sonic has ruined me on any other sonic's because everything is always so old or wrong aaahhhhhh | |
The meeting of two personalities is like the contact of two chemical substances: if there is any reaction, both are transformed.
Carl Jung | |
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CyndiWitczak
Posts:228
| | 09/06/2007 8:10 AM |
Alert |
<img src='http://www.85239.com/desktopmodules/ntforums/images/emoticons/sad.gif' height='20' width='20' border='0' title='Sad' align='absmiddle'> So here's the thing... you can't really blame the company. If they knew what was going on, they would do something about it. Has anyone gone to a manager? In the bigger picture, the problem is that kids aren't taught how to work. When we were kids, we worked. We worked HARD. Everyone thinks they are doing their kids a favor by waiting on them hand and foot because they don't want their kids to dislike them. If any of these kids had a work ethic, they would take pride in doing their jobs, WHATEVER THE JOB MAY BE, and do their best. At the very least, they would be able to follow simple directions. Blame the company. Blame the wages. It ALL starts with the parents at home. At the end of the day, and unfortunately at the ends of our days, these kids will be in control of this country. It's an epidemic. That is certainly more frightening than getting one less order of fries with that. | |
Yes, that's really my name | |
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rescuemom
Posts:357
| | 09/06/2007 10:23 AM |
Alert | | I stopped at the drive-thru 8:30am and got a breakfast combo. The young man at the window was very polite and my order was perfect. He very well could be a candidate for office some day. As for the few deadbeats who manage to get hired for a while, I doubt they will have enough ambition to run for any office, although they will be able to vote if they can get themself to the polls! | | | |
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